Permanent Part-Time (33 to 38.5 hours per fortnight)

Why this role matters

This is important role within the Shire. You will be responsible for accurately maintaining the property and rating database in accordance with the Local Government Act 1995, Valuation of Land Act 1978, Mining Act 1978 and the Rates and Charges (Rebates and Deferment) Act 1992.

What we offer

As a valued member of our team, you will have access to a range of benefits designed to support your wellbeing and development, these include:

• Training and development within the role, depending upon experience.  

• Access to health and wellbeing initiatives,

• Superannuation co-contribution

• A supportive workplace culture that values collaboration and continuous improvement.

We are committed to providing a safe and inclusive work environment for all employees and encourage applications from people of all backgrounds.

What you’ll be doing:

• Support the administration of Council’s rates and service charges, ensuring accurate records and compliance with relevant requirements.

• Assist with debt recovery and revenue management, including monitoring accounts and supporting continuous improvement of processes.

• Maintain accurate rating, property and revenue information within Council’s systems.

• Provide professional and timely customer service to ratepayers and other stakeholders.

• Provide day-to-day operational support to the Rates Officer across rating and revenue functions.

• Work collaboratively with colleagues and contribute to a positive and supportive team environment.

• Provide back-up support to Customer Service when required.

• Assist with the provision of information for internal and external audits.

What we're looking for

• Experience in revenue, accounts, finance administration or a similar transactional environment.

• Strong customer service and communication skills, with a professional and helpful approach.

• Good numeracy, attention to detail and organisational skills, with the ability to work accurately and meet deadlines.

• Confidence using computerised systems and Microsoft Office, with the ability to learn new systems.

• Experience in accounts receivable, debtor management or revenue administration would be advantageous.

• Local government or rates experience is desirable but not essential, as training and support will be provided.

• Flexibility to increase working hours as and when required.

You will need to have a current Police Check, valid within 3 months and must be willing to undergo a pre-employment medical check.

To Apply

A full position description can be found on our website (see above). Please direct any enquiries to, employment@donnybrook.wa.gov.au - we look forward to hearing from you.

Please ensure you have reviewed the position description and addressed the selection criteria in your application.

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About us:

The Shire of Donnybrook-Balingup is situated in the South-West of Western Australia, 206 km south of Perth and 36 km south-east of Bunbury. Surrounded by stunning forests, winding rivers, rolling hills, vineyards and lush orchards, Donnybrook-Balingup is a great place for residents and visitors alike.

We look forward to hearing from you!

The Shire reserves the right to revoke this position vacancy before the advertised closing date should a suitable applicant be identified earlier.

We are an equal opportunity employer and encourage people of all abilities, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply.