Our Works & Services Department is responsible for all existing Shire assets/infrastructure (buildings excluded) within Shire managed roads and reserves. They handle a wide range of areas, including:
If you would like to know what we are getting up to, you can view our latest Advice of Works below.
What doesn't the Works & Services Department take care of?
The following areas are not managed by the Shire - instead, you can contact the relevant agency for assistance.
- Some roads are the responsibility of Main Roads WA (MRWA) - to check, please visit www.mainroads.wa.gov.au. Alternatively, you can contact MRWA on 128 128 or through their online contact forms. The Shire can assist you with a local road.
- The Department of Biodiversity, Conservation and Attractions (DBCA) are typically responsible for Forestry Roads and the State Forrest. DBCA can be contacted on (08) 9219 9000, emailing enquiries@dbca.wa.gov.au, or by visiting www.dbca.wa.gov.au.
- Western Power is responsible for street lights, power poles, and electricity. You can contact Western Power on 13 13 51 or by visiting www.westernpower.com.au.
- Water Corporate is responsible for water and sewer mains. You can contact Water Corp on 13 13 75 or by visiting www.watercorporation.com.au.
I want to know more about Crossovers
A crossover refers to the driveway access from the kerb/road edge to property boundary. Property owners will need to obtain approval prior to constructing, replacing, or modifying a crossover through the verge. A crossover is the responsibility of the property owner to construct and maintain. The Shire may contribute towards the construction of a crossover via its Crossover Subsidy Scheme, so long as the Crossover in question is the first one for the particular property, and has been approved prior to construction. The crossover contribution must be applied for within 12 months of completion and the crossover.
Property owners need to have their crossovers constructed in accordance with the Shire’s specifications outlined in the Crossover Information Package, available via the link below.
Works & Services Documents
I want to know more about street lighting
Street light infrastructure is provided by Western Power, who installs and maintains most streetlights. If you notice a street light in our community isn’t working (such as not turning on or off, flickering, or has been vandalised), please report it to Western Power.
In the case of an emergency that involves or has affected anything electrical, please follow these steps as outlined by Western Power:
- Call emergency services on 000
- Call Western Power on 13 13 51
- Keep bystanders clear, staying at least 8m from any impacted network infrastructure
- Wait for emergency services and/or Western Power to attend to make the area safe
In the case of a non-emergency, you can check the Western Power website to see if there's any outages in your area. If you check and cannot find the faulty streetlight or any information on outages or works in the area, it may need to be reported.
Western Power: Issues & Enquiries
If you cannot find any information on the fault with Western Power, the faulty street light may be one of the small numbers that belong to the Shire. If this is the case, please make a report via the link below, ensuring you provide the location of the streetlight and details of the fault.
Make a Report
I want to know more about directional signage
Directional signs assist locals and visitors alike in navigating our Shire to locate certain businesses, attractions, and community services. The Shire permits some private directional signage for establishments whose core business is based on tourism.
The Shire has an approval process and criteria that must be addressed by signage to prevent the proliferation of signs that would hinder wayfinding, and/or would reduce the natural beauty of the environment and southwest region. For more information, please refer to the documents available via the link below.
Works & Services Documents
I want to know more about Public Toilets
The Shire has a number of public toilets within the Donnybrook, Balingup, Kirup, and Mullalyup townsites. You can view details on these facilities through the National Public Toilet Map linked below.
National Public Toilet Map
All public toilets within the Shire are cleaned on a regular basis, with cleaning scheduled for early in the day prior to the majority of the public requiring use of the facilities. Occasionally due to delays at other facilities, this isn’t always possible. As such, if you notice a cleaning or maintenance issue, please complete the form below and ensure you have provided the location of the toilets and any further details. If there is an urgent fault or problem that requires prompt attention, please contact the Shire Administration Office for assistance.
Make a Report
Contact Us
Parks & Gardens
Our dedicated Parks & Gardens Crew undertake the maintenance and upkeep of a diverse range of areas across the Shire, from sports grounds and streetscapes to playgrounds and nature reserves. This team works hard to schedule all works to take place during times where there is minimal impact on the public and their enjoyment of the public spaces or facilities in the area. From time to time, it may be necessary for an area to be closed off to the public for a short period of time while works are undertaken. If there are any major closures, a public notice will be published on our website and social media platforms.
View all News & Notices
Please report all damage and maintenance requests to the Shire by completing the form below, ensuring you have provided the location of the issue and included as much details as possible. If the problem needs urgent attention, please contact the Shire Administration Office for assistance.
Make a Report
Contact Us
I want to know more about verge maintenance
The Shire has a mix of urban, rural, and semi-rural verge areas under its control. Levels of service vary depending on a number of factors, and we also consider the balance between the activities undertaken and the potential associated costs to ratepayers as it is cost prohibitive for the Shire to manage all aspects of verges. Adjacent landowners are responsible for undertaking minor maintenance works within their verge to reduce fire hazards and maintain streetscape appearance. Levels of service vary depending on a number of factors - please refer to our Rural and Urban Verge Management policies (WRKS/CP-2 and WRKS/CP-3 respectively) and Environmental Services page via the links below for more information.
Shire Policies
Environmental Services
I want to know more about Storm Water Management
The Shire requires all property owners of private land to adequately manage storm water within their boundaries so that storm water doesn't adversely impact on neighbouring private properties, the Shire’s storm water system, and public land. This should be done in accordance with the following:
- The Local Government Act 1995,
- The Residential Design Codes of Western Australia (and other applicable Planning policies),
- The Building Code of Australia, and
- All local laws, guidelines and procedures.
Landowners also need to be aware that there is potential for significant rain events to exceed the capacity of any storm water management system, including the Shire’s drainage network. In these cases, safe overland flood routes need to be considered.
The Local Government Act 1995
Residential Design Codes
All Shire documents & forms