Telstra will be upgrading its mobile base station that services Mumballup to bring a better 4G and 5G user experience. Mobile services in the area will be temporarily affected while the upgrade works are underway.
Keep up to date on this outage (Telstra)
Temporary disruptions - Telstra mobile customers will receive texts advising of the upcoming work. Landline services, NBN and Satellite internet services, and mobile coverage from other providers will not be impacted.
Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically connect to another mobile network if available for connection to emergency services.
The site will need to be switched off during the following periods:
- 14th November 0700 hours till 18th November 1800 hours: Impacting all mobile services from this site.
- 19th and 20th November daily 8 hour outages between 0700 - 1800 hours: Impacting all mobile services from this site.
Tips for improving connectivity while works are underway. Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling. This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.
Click here to learn more about Wi-Fi Calling (Telstra)